Frequently Asked Questions at Pret

Frequently asked questions

Got a burning question about Pret? Below you will find some of our most commonly asked questions. If your question isn't on the list below, our customer services team will be happy to help you on 0845 205 0000.

Who owns Pret A Manger?

Pret A Manger is a private company. After 25 years, founders Julian Metcalfe and Sinclair Beecham are still significant shareholders. The majority stake of the company was acquired by European equity firm Bridgepoint in 2008.

Bridgepoint was chosen as a partner to Pret because the Bridgepoint team shares both the Pret vision and understands the Pret culture. It really is business as usual for the teams. Pret remains dedicated to selling freshly prepared, good, natural food.

Bridgepoint's investment is an opportunity to transform Pret A Manger from a domestic to an international business through controlled prudent expansion while maintaining everything that makes Pret work for both our customers and staff.

What is Pret doing to preserve the planet?

We looked at each part of Pret that affects the environment and drew up a list of our priorities and, more importantly, what we’re doing about them. To find out more click here.

How can I apply for a job?

We are always looking for wonderful people to join us as Team Members. If you're in London, come along to our Recruitment Centre.You'll find it right next to platform two of Victoria Railway Station, next to the Orient Express Office. It's open Monday to Friday 9.30am to 5.00pm. We change these opening hours sometimes. Alternatively, call our Recruitment Team on 020 7827 8797, or just stroll into any of our shops around the UK. Click here for more information.

What foods are suitable for mums to be?

The good news is that all our mayos and yoghurts are pasteurised and so are completely safe for you to enjoy. Steer away from smoked salmon, sushi, brie, medium topside of beef, miso soup and prosciutto. Any questions please call us on 0845 205 0000. In addition, you can view details of all our products here.

Why are some of your products listed as not recommended for mums to be?

Advice for pregnant ladies can change from time to time. Some of the foods we mention might be deemed acceptable but we prefer to err on the side of caution. If ever in doubt please check for the latest pregnancy nutritional advice with your doctor.

Why aren't the nutritional details of your sandwiches on the packets?

The volume of sandwiches, baguettes and wraps that our teams produce takes an awful lot of hard work and skill. Asking them to then select the right box for the right sandwich is, to be honest, one step more than we are currently prepared to ask of them. Additionally, on average a new product is introduced every week, which in all probability would lead to us wasting a lot of the bespoke packaging needed. A full nutritional breakdown can be found in the menu section on this website for each and every product at Pret. If you want to know about something while in the shop, any member of the team will happily find this out for you, or you could always ring us on 0845 205 0000 during office hours.

Where can I find the nutritional details for your dressings?

The details are as follows:

  French Dressing (small)      French Dressing (large)     Asian Dressing      Mint Raita Dressing     
Cals  144 kcal 231 kcal 140 kcal 41 kcal
Fat  14.8 g 23.8 g 9.8 g 3.0 g
Sat Fat  1.1 g 1.8 g 1.2 g 2.0 g
Sugar  0.4 g 0.9 g 5.1 g 1.6 g
Salt  0.3 g 0.5 g 0.8 g 0.2 g

Can you make your hot drinks with soya milk?

Soya milk is now available in all of our shops. If it's not in your local Pret, have a word with the manager.

Can I buy your tea?

Our tea is picked and prepared especially for Pret to our own particular recipe. Sorry but we don't sell the bags, only the finished article.

Can I still use my paper vouchers in Pret?

Our old paper vouchers have now been replaced with our sturdier Pret Cards! If you have any vouchers you wish to transfer over to a Pret Card, please send them to Customer Services, Pret A Manger, 1 Hudson's Place, London SW1V 1PZ or call us on 0845 205 0000.

Do Pret offer franchising?

Franchising – sorry we don’t. Please don’t call us and ask for a franchise because we don’t; we really don’t. We don’t franchise. The fact is, we don’t like to franchise, so we don’t.

Can I suggest a location for a new Pret Shop?

We are opening more and more Pret shops throughout the UK - one by one with no rush so we get it right. Please click here to see the full list of places we would like to open a Pret.

Will you be opening in any other countries?

We don't have any plans to open in any other country while we concentrate on the markets where we are already.