FAQs

The Pret Coffee Subscription is now Club Pret! And, we’ve made it even better! In addition to up to 5 drink redemptions a day, you can now enjoy 20% off everything on our entire menu. Every. Single. Day. 

We created Club Pret as a way of saying thanks for always choosing Pret. We took our Coffee Subscription and added extra benefits—like 20% off everything—and gave it a spiffy new name. You’ll be able to enjoy up to 5 of your favorite Barista-made drinks a day (that’s all organic Coffees, Teas, Lattes, Lemonades, Hot Chocolates and more), in addition to 20% off our entire menu. Every. Single. Day. All at one brilliant monthly price. 

Starting September 20th, Premium Subscribers can immediately begin enjoying 20% off our entire menu, in addition to up to 5 drink redemptions a day. Just scan your QR code at the till or order in the Pret App and you’re good to go! All for just $40 a month. (Yep, that’s right! All these added benefits with no change to your currently monthly price!) 

Classic subscribers will automatically receive a temporary upgrade to Club Pret. This includes access to 20% off our entire menu and up to 5 Barista-made drinks a day—regardless of where you are in your billing cycle. So go ahead and try a Vanilla Oat M*lk Latte or a Blueberry Lemonade at no extra charge. Just scan your QR code at the till or order ahead in the Pret App and you’re good to go! Beginning on or after October 30th (depending on your billing date), your subscription price will increase to $40 a month unless you pause or cancel at least one day prior to your renewal date. 

For any additional questions, please contact our Customer Service Team here.

Sadly, no. The Coffee Subscription is evolving into Club Pret. All Coffee Subscription accounts will automatically become Club Pret accounts. Subscribers can pause or cancel their subscription at any time in the Pret App.  

You’ll earn one star every time you make a purchase at Pret. Just scan your QR code when you’re choosing a hearty breakfast to start your day, a tasty sandwich for lunch, or picking up a sweet treat on your break. 

Club Pret subscribers earn two stars every month you renew your subscription– but NOT every time you order one of your Barista-made drinks; Unless of course you make an additional purchase, like a sandwich or treat, at the same time.  

If you spend in a shop, remember to scan your QR code on your phone at the till to get your star. 

From time-to-time, we might surprise you with bonus stars. Maybe you’ve just signed-up, or it’s a special occasion, or perhaps just because we can and we want to say thank you for being a Pret customer!  

You’ll earn two stars every month your Club Pret subscription renews – but NOT when you use it to order one of your 5 daily Barista-made drinks; Unless of course you make an additional purchase, like a sandwich or treat, at the same time.  

Your QR code in your account will do everything in a single scan–redeem your drinks, earn your stars, and unlock any eligible Pret Perks rewards you may have. Just use the scanners at the till during your purchase. 

Once you earn 10 stars, we’ll surprise you with what reward you’ve earned! A lot of the time you’ll get a choice of Pret products that we think you’ll like. And don’t worry, we’ll do our best to make sure there’s something to choose from to cover all dietary needs and preferences. 

To redeem a Pret reward in our shops, you just need to have an eligible item in your basket at checkout and scan your QR code in shops, just like any other Pret Perks or Coffee Subscription transaction. We’ll then automatically take the eligible item(s) off the total.

To view your eligible items for each reward, you can find this in the Pret Perks page of your Account or mobile app.

Pret Pick Up is available on the Pret App which you can download on the App Store or Google Play store. Once you create an account, you can visit the “Order” tab to place your order. 

Pret Pick Up is available at most US Pret locations. Download our Pret App for additional details and to see available locations.

Our menu in shops will be the same menu on Pret Pick Up, If an item is out for the day, it will appear as unavailable on the Pret App. We stop serving breakfast and start serving lunch at 11am, which will affect what is available to order ahead on the Pret App. We do our best to have our full menu available for you to enjoy but if you still can’t find your favorite menu items, they may currently be sold out. Try searching for a nearby shop to see their menu availability. 

Club Pret subscribers can use the QR code in their Pret App to redeem up to 5 drinks a day. Unfortunately, any additional in-store purchases cannot be made using the Pret App at this time. 

Not yet, but that’s a great idea! We’re hoping to launch new features soon.