FAQs
Have a question about The Pret Coffee Subscription or the Pret App? Have a look at some of our most frequently asked questions below.
Club Pret
Where did the Pret Coffee Subscription go?
Where did the Pret Coffee Subscription go?
What is Club Pret?
What is Club Pret?
What does this mean if I'm a Premium Subscriber?
What does this mean if I'm a Premium Subscriber?
What does this mean if I'm a Classic Subscriber?
What does this mean if I'm a Classic Subscriber?
I’m only interested in being a Coffee Subscriber - can I stay on the old Subscription for $30 a month?
I’m only interested in being a Coffee Subscriber - can I stay on the old Subscription for $30 a month?
Pret Perks
How do I earn stars?
How do I earn stars?
You’ll earn one star every time you make a purchase at Pret. Just scan your QR code when you’re choosing a hearty breakfast to start your day, a tasty sandwich for lunch, or picking up a sweet treat on your break.
Club Pret subscribers earn two stars every month you renew your subscription– but NOT every time you order one of your Barista-made drinks; Unless of course you make an additional purchase, like a sandwich or treat, at the same time.
If you spend in a shop, remember to scan your QR code on your phone at the till to get your star.
From time-to-time, we might surprise you with bonus stars. Maybe you’ve just signed-up, or it’s a special occasion, or perhaps just because we can and we want to say thank you for being a Pret customer!