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FAQs

Have a question about The Pret Coffee Subscription or the Pret App? Have a look at some of our most frequently asked questions below.

Pret Perks

How do I earn stars?

You earn one star by scanning your QR code every time you make a purchase at Pret, including regular everyday buys like your morning coffee (if you're not already using our lovely Pret Coffee Subscription), selecting a sandwich for lunch, or picking up a sweet treat.

Already have a Pret Coffee Subscription? You'll earn two stars every month you renew it – but NOT every time you order one of your Barista-prepared drinks. Unless of course you make an additional purchase, like a sandwich or treat, at the same time.

If you spend in a shop, remember to scan your QR code on your phone at the till to get your star.

From time-to-time, we might surprise you with bonus stars. We do this for a few reasons – maybe you’ve just signed-up, or it’s a special occasion, or perhaps just because we can and we want to say thank you for being a Pret customer!

Pick Your Pair

Pret Coffee Subscription

The Pret App & Pret Pick Up