FAQs

With the Pret Coffee Subscription, you can enjoy your favorite drinks all day long (that’s all organic coffees, teas, lattes, hot chocolates and more everyday). The Pret Coffee Subscription is equivalent to paying for about two organic drinks a week before you continue to enjoy your favorite drinks, on repeat for free all month long. 

The Premium Plan costs $40.

The Classic Plan costs $30.

We never take the decision to raise our prices lightly; however, significantly rising ingredient and operating costs mean that we needed to re-evaluate pricing to continue to offer premium 100% organic coffees and teas and to support our brilliant coffee farmers and Baristas. No other changes are being made so the Pret Coffee Subscription continues to offer you the best way to enjoy your favorite coffees and teas again and again and again. In fact, your monthly plan allows you to enjoy up to 150 drinks a month for the equivalent cost of about two organic drinks a week.   

You can manage your subscription at any time in your account or by using the Pret App. 

Any monthly payments taken on or after March 22, 2023 will reflect our updated pricing. The Classic Plan will increase from $24.99 a month to $30 a month and the Premium Plan will increase from $34.99 a month to $40 a month. You will automatically be billed with the new pricing unless you cancel at least one day before your renewal date.

Once you resume your subscription, your monthly payment will reflect our price change on your next payment date on or after March 22, 2023.

You earn one star by scanning your QR code every time you make a purchase at Pret, including regular everyday buys like your morning coffee (if you're not already using our lovely Pret Coffee Subscription), selecting a sandwich for lunch, or picking up a sweet treat.

Already have a Pret Coffee Subscription? You'll earn two stars every month you renew it – but NOT every time you order one of your Barista-prepared drinks. Unless of course you make an additional purchase, like a sandwich or treat, at the same time.

If you spend in a shop, remember to scan your QR code on your phone at the till to get your star.

From time-to-time, we might surprise you with bonus stars. We do this for a few reasons – maybe you’ve just signed-up, or it’s a special occasion, or perhaps just because we can and we want to say thank you for being a Pret customer!

You’ll earn a two stars every month your Pret Coffee Subscription renews – but NOT when you use it to order one of your 5 daily Barista-prepared drinks. Unless of course you make an additional purchase, like a sandwich or treat, at the same time. Then, bingo, you earn another star!

Don’t worry, we’ve got you! Your QR code in your account will do everything in a single scan–redeem your drinks, earn your stars, and redeem any eligible Pret Perks rewards if you have them in your basket. Just use the scanners at the till during your purchase.

Once you reach 10 stars, you’ll earn a reward which you can find in the ‘Pret Perks’ section of your Account or in the mobile app. You can redeem your reward as soon as you receive it. Once you reach 10 stars and receive your reward, we’ll reset your star tracker to zero–as you keep earning stars, we’ll reward you again every time you hit 10 stars.

It’s a surprise! Once you earn 10 stars, we’ll let you know what reward you’ve earned. What we can tell you is that a lot of the time you’ll get a choice of Pret products that we think you’ll like. And don’t worry, we’ll make sure there’s something to choose from to cover all dietary needs and preferences.

You can now enjoy one of our slim sandwiches + a small soup or side salad for just $12. If in-shop once you bring your eligible items to the till, the discount will automatically be applied. This promotion is valid in shops and through Pret Pick Up on the Pret app, starting at 11 am everyday.

A “slim” is just our cheeky name for any of our half sandwiches!

Pret Pick Up is available on the Pret App which you can download on the App Store or Google Play store.

Pret Pick Up is available at most US Pret locations.  Download our Pret App for additional details and to see available locations.

Our Android app is available to download on the Google Play store.

Our old app powered by Level-Up will not support Pret Pick Up. Please delete the app and download our new Pret App. 

You can order the same menu and drink items available in shops on Pret Pick Up. If an item is out for the day, it will appear as unavailable on the Pret App.