Financial Results for 2016

27 April 2017

Pret A Manger Announces Financial Results for 2016

Record results for Pret as it heads towards opening its 500th shop worldwide

2015 2016 % change
Sales £ 677.1 million £ 776.2 million +15%
EBITDA £ 84.3 million £ 93.2 million +11%
Total shops 399 444 +11%

Performance highlights for the 52 weeks to 29th December 2016:

  • Group sales up +15% to £776.2 million
  • Like-for-like sales +4.8%
  • EBITDA up +11% to £93.2 million
  • US sales exceeded $200 million for the first time
  • 50 new shops opened and 677 new full time jobs created worldwide
  • Over 3 million food items donated to charities

Clive Schlee, Chief Executive of Pret A Manger, commented:

“This is another year of record results for Pret and our 12th consecutive year of revenue and EBITDA growth. Pret’s simple recipe of freshly made food and fast, friendly service allows us to flourish in diverse locations around the world – from Penn Station in New York to the campus of Exeter University and Dubai International Airport.”

Pret’s 2016 highlights:

  • First Veggie Pret shop opened – 52% of Veggie Pret customers are meat-eaters looking to cut down
  • Coconut was the most popular new ingredient – dairy-free coconut milk sales now exceed soya and dairy-free Coconut Porridge accounts for one in five porridge sales in the UK
  • Pret’s most popular product worldwide is the Croissant – it is the best seller in the UK, US, France and China, with more than 16 million enjoyed in 2016
  • 59% of sales now fall outside of lunchtime, as eating habits shift to healthy snacking and more meals being eaten out of the home
  • 18% of sales came from products launched in the last year
  • 16% of sales came from Pret shops in airports and train stations
  • 1.7million free coffees given away by Pret employees as “random acts of kindness”

Operational Highlights:

Hot, healthy and veggie innovation

Pret continues to innovate at a rapid pace, adapting its menu to evolving customer tastes in each of its markets. During 2016, Pret opened its first vegetarian only pop up in London’s Soho, with 45 new meat-free recipes on its menu. In response to thousands of positive customer reviews and sales far exceeding expectation, Veggie Pret was made permanent.

The best sellers from Veggie Pret have launched in Pret shops across the UK and internationally, and a second Veggie Pret opened earlier this month in Shoreditch, London. Pret US has also seen increased customer interest in meat-free products and launched a new vegetarian range and ‘Not Just For Veggies’ campaign this week.

Pret introduced a number of dairy-free products in 2016, including a new soup range that is entirely dairy-free, gluten-free, and under 250 calories. The new offering increased UK soup sales by 16% like-for-like. A continued focus on hot food innovation saw the launch of Breakfast Brioches, Power Pots made with soft poached eggs, and a dairy-free Coconut Porridge.

International growth

Today Pret’s international operations span six countries. Pret opened 50 new shops during 2016, including 31 in the UK, 9 in the US, 5 in France, 3 in Hong Kong, 1 in Shanghai, China, and a first in Dubai. Net shop openings represented growth of over 11%, with net UK shop growth of 9% and net shop growth of 20% across all other markets. The total number of shops at the end of 2016 was 444.

Pret’s US sales increased by 14% to become a $200 million business, with strong growth from breakfast, driven by an increase in coffee sales and menu innovation, including hot brioche sandwiches and additions to the Pret Pot range.

Transport hubs offer an attractive growth opportunity for Pret shops globally as travellers increasingly seek fresh, healthy food and fast, friendly service. New shops were opened in key locations, including a second shop in Penn Station in New York, a first in Charles de Gaulle airport in Paris, and one in Dubai International Airport. In 2016, 16% of all sales came from airport and train station shops and Pret’s Heathrow T5 location generates the highest shop sales worldwide for the company.

Job creation

Pret created 839 new full time jobs in 2016 and continued to focus on providing excellent training and rewarding careers. Over 40% of those recruited as Team Members get promoted, and 80% of all Pret’s General Managers started as Team Members.

Now in its sixth year, Pret’s UK School Leavers Programme increased its intake of full time recruits by 28% in 2016. Pret’s Big Experience Week will launch this summer to offer 500 week-long paid work experience placements to UK school students.

Helping the homeless

The Pret Foundation Trust raised a record £1.8m in 2016 to help to break the cycle of homelessness. Pret’s famous Christmas Lunch carried a donation of 50p per sandwich and a video showing Rising Stars who have overcome homelessness through working at Pret was watched 1.3 million times on Facebook. Donations also supported unsold food going to charities every night in each of Pret’s key markets.


Pret A Manger’s CEO, Clive Schlee, said: “We look forward to opening our 500th Pret shop in the next 12 months and furthering our measured expansion in both existing and new markets. We will of course continue to focus on the essentials: menu innovation and the quality of our ingredients, opening new shops in top class locations around the world, and above all, recruiting and engaging our wonderful teams.”

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Editor’s Notes:

Pret A Manger opened in London in 1986. Pret’s sandwiches, salads and wraps are handmade fresh in-shop each day using natural, preservative-free, ethically sourced ingredients. The food doesn’t have a ‘sell-by’ date; Pret offers unsold food to charity at the end of the day. Pret currently has 444 shops; 329 in the UK, 74 in the US, 19 in Hong Kong, 19 in France, 2 in China and 1 in Dubai.

The company was the subject of a management buyout in February 2008, which saw European private equity firm Bridgepoint acquire a majority stake.