Hello, we’re Pret
Let’s begin our story in London, in the 80s…
Phones were big. City lunches were bland. And nobody really cared about customer service.
Enter: Pret A Manger.
We opened our first shop in Victoria – a little deli with a counter and wicker baskets of food to go. The goal was to offer Londoners delicious, freshly made food (served with a smile) and good, organic coffee.
Fast forward to today, and we’ve upgraded to full kitchens, fridges and hot food counters, but not much else has changed. We still freshly make all our food every day, and we love serving our customers – now we just do it all over the world.
Our Culture
Growing good things
Whether that’s recipes our chefs can make with pride or careers that evolve with you.
We believe in setting our team members up for success – that means offering opportunities to grow in skills and confidence and pursue meaningful paths.
The Pret community is one of kindness, honesty and generosity. Everyone’s welcome here, as part of a team that produces amazing work, grows, and shares smiles together. It’s how we help make the world a little bit brighter for our customers and communities.
We’ve got heart
We believe in doing the right thing. It’s why we donate unsold food to people who need it and support those experiencing homelessness through the Pret Foundation. It’s also why we’ll offer you benefits and a work culture that make sure you’re better off with Pret.
A helping hand
These are our values. Everything we do comes back to these, whether you’re stirring up soups in the kitchen or crunching numbers in the office.
Happy teams, happy customers
Our people are the stars of the show – and when they’re happy, so are our customers. So we’ll cheer you on, celebrating every contribution and supporting you when you need it most, too. It’s all about empathy and heart, so you can be your best at every stage of your Pret career.
Amazing standards every day
That means outstanding quality. For our fresh, handmade food, and for you. Expect top-notch training programmes that help you make your mark alongside a team that works with passion, skill, integrity, confidence and pride.
Never standing still
It’s exactly what it sounds like. Passion for our products, customers, partners and people inspires us to constantly innovate and boldly move forward – with energy and excitement in everything we do. In short: get ready for a very exciting career.
Doing the right thing
Since day one, we’ve been dedicated to making a positive impact. We hold ourselves accountable and act with integrity in everything we do – whether that’s working with The Pret Foundation or looking after our people.
We are us, because you are you
Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding – over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano.
We’ve been very lucky over the past 30-something years to build teams of kind, wonderful, generous people. And now, as we continue to grow, we want to nurture that with activities that bring people together – think: volunteering days, special team adventures, and time to chat with your manager when you need it.
The best is yet to come
It’s an exciting time to join the Pret team! We now have 700+ shops in 18 different countries across the UK, the US, Europe, the Middle East and Africa – with plenty more exciting ventures on the horizon.
Some of our shops are owned and operated by our wonderful franchise partners, who we carefully find and build relationships with to make sure they’re as passionate about good food, coffee, and people as we are.
There’s so much more to come – but it’ll take a cracking team to get there. Ready?
We welcome everyone
And we celebrate diversity. Diversity, equity, belonging and wellbeing are essential to who we are and how we do things – regardless of where you come from, who you are (or how you take your coffee), you’ll be encouraged to be yourself.
We’ve cultivated an environment of listening. And listening. Then listening some more. It’s how we learn and grow for our teams, customers and communities. And what we discover matters to our people is reflected in our bold goals – helping us stay true to our value of doing the right thing. All while recognising that when it comes to diversity, equity, belonging and wellbeing, one size does not fit all.
Tell us what you need to shine. Facing homelessness? Check out the Rising Stars programme. Need adjustments to be your best during your interview? Let us know. And once you’re part of the team, you can join an employee-led belonging group to have an impact where matters most to you.
Doing the right thing
That’s for our people, our communities and the planet. We strive to make the kindest choice with the most positive impact wherever we can – and we’re looking for passionate people who can help us keep that spirit alive as we grow.
Check out our ESG Report and our Gender Pay Gap Report to see the changes we’re already making and our aims for the future.